How can we help?
CMSKite is made by a small team, and a person reads every message. Pick whichever way suits you.
Email us
For anything: a question, a bug, billing, or your data. Write from the address you sign in with, so we can find your account.
cmskite.com@gmail.com
Message us in the app
In the CMSKite app, open Manage, then Help & support, then Message the team. Replies arrive in the same conversation.
iPhone and Android
Book a free setup call
Ten minutes with us to get the blog onto your website, or to walk your developer through it.
Book a call
Common questions
How do I sign in?
With your Google account, or with Apple on iPhone. There is no separate password. The same button creates your account the first time.
How do I add the blog to my website?
Your developer, or an AI coding assistant, connects your site once by following the quickstart. After that you write and publish from the dashboard or the app, and posts appear on your site. If you would rather we help, book the free setup call above.
My posts are not showing on my website
Open your project and look at Integration health (in the app: Manage, then Integration health). It checks that the site has an API key, that the key has been used, that views are being reported, and which domains are allowed, and says what to fix. If it all looks right and posts still do not appear, email us the address of the page.
How do I delete my account?
In the app: open Manage, tap your name under You, then Delete my account, and type your email to confirm. This deletes your account and every workspace you own, with its projects, posts and API keys; workspaces you joined stay, and you leave them. It cannot be undone. You can also ask us by email from the address you sign in with, and we will delete it for you.
Can I get a copy of my data, or have it deleted?
Yes. Email us from the address you sign in with and we will answer within 30 days, as the privacy policy says. You can delete individual posts and projects yourself at any time.
How do plans and billing work?
The free plan needs no card and does not expire. To move to a paid plan, open Plan in the dashboard. See pricing for what each plan includes. For an invoice or a payment question, email us.
I found a security problem
Please email cmskite.com@gmail.com with “Security report” in the subject and the steps to reproduce it. Do not post it publicly while we fix it.
CMSKite · cmskite.com@gmail.com